On the way back to Abbotsford from glacier kayaking, the helicopters set down on this sand bar in a remote alpine lake. We explored the surroundings, while our pilot and guide set out tables and chairs and an amazing spread from Lepp Farm Market. The scrumptiousness of the food was accentuated by jaw-dropping surroundings.
This adventure had been more than a year in the making. It felt surreal when it came time to buckle into our helicopter seats. We had high expectations, which were blown out of the water with the incredible reality. We. Kayaked. On. A. Glacier!
Today, I’m on that same drive. It’s bittersweet—regret swirled with gratitude, remorse silver lined with affirmation. The difference is that this time, the road isn’t familiar. I don’t know what’s up ahead or how many miles it is to the next scenic overlook. I just know I’ll get there on time—probably with an unopened bottle of Aleve
After the 2016 elections, pundits everywhere called for all Americans to listen to voices different than our own. So last year, that’s exactly what I did with many of the books I read and the podcasts I downloaded. Many of … Continued
A year ago today, I saw the night sky for the first time in more than a week. My temporary home had been an ice-rated expedition ship, grunting to Antarctica and back during the frozen continent’s summer. It was wild … Continued
I was instantly embarrassed that this thought hadn’t occurred to me instinctively. Right after that, I was struck by the notion that a massive, diverse, beautiful—breathtaking—place would be named for what it is not. A place where scientists constantly discover new realities is known for where it isn’t.
It’s absolutely a victory for the kingdom when someone gets baptized, when someone invites a friend into our circle, when a parishioner tells us we influenced their spiritual journey, when a parent tells us their child wants to be on the parking team someday, or when a teammate feels loved in their pain. It’s just that those are outcomes, not achievements. They’re fruit but not produce.
That week of contrast for me was a wakeup call, a reminder to keep working on my game while playing the game. It was healthy for me to realize talent is chasing me, that the playing field might be more level than ever, that I can’t assume auction companies will continue to send me work.
Then, I started thinking about the auction industry I serve. I don’t have enough fingers to count the times a client has tried a project I’ve wondered if they should’ve declined. Those are the times when I get this phone call or email: “Hey, I’ve got this auction. I’ve never sold one of these before. How would you market it?” They’re hoping I’ve helped another auction company sell something similar.
I hope that wonder leads you where it leads me. If it doesn’t, I’d really love to know where it does lead you and how it inspires you.
The auction industry has a similar stigma to that of the sport of parachuting. Both are seen as risky business to the uninitiated and inexperienced.
I’m not trying to make the case that auctioneers should use repurposed cardboard to promote their auctions and their businesses. It’s just that we would all benefit from more succinct, more candid, and more restrained advertising media.
Deep down, though, we all distrust advertising to varying degrees. We wonder what the ad isn’t telling us, what it’s exaggerating, and why so much fine print is often needed. The advertising profession is seen as convincing people they (1) need something they don’t or (2) want more than they need.
I highly doubt Rudolph realized the inherent advice that he was giving. It’s the same advice I give college juniors and seniors who ask me how to build a successful business and the advice I give nascent auctioneers in the halls at conferences: “Focus on your core competencies. Find what you do best, and focus on the niche market that values that.” It’s advice I had to learn from experience.
If I had a dollar for every time I saw or heard the words social media, my wife and I could go on an international vacation—and I don’t mean Canada. I’m sure the same holds true for you. Websites like Facebook and Twitter and YouTube are touted as marketing gold mines, the future of advertising, the magic answer for harvesting clients out of thin air.
This episode illustrates the power of social media: the ability to engage your clients in conversation, the medium that can humanize your brand—and make your customers and friends want to introduce you to their customers and friends. It’s both schmoozing and feedback, both customer service and brand building, both grassroots initiatives and guerrilla marketing.
So, how are you adapting your business model to stay relevant to culture?
Listen to needs, themes, trends. And say something more than, “I’ve got something I want to sell you.”
Capitalism allows supply and demand to set our prices. But efficiency allows us to set our wages.
Once you know who you are and embrace it, you’re better equipped to pursue your piece of the readership pie.